Help center
FAQ & SLA
Clear expectations for quotes, production, and support.
Service level (typical)
- Lead time after payment: about 5 business days (estimate; complex jobs may vary).
How do I get a quote?
Upload your STL on the upload page, choose material and infill, and submit your shipping details. We’ll review and send a quotation PDF when ready.
How do I pay?
After you receive a quote, use Pay from My orders or the payment link we provide. We use Stripe for secure card payments in MXN.
What file formats do you accept?
STL for uploads. If you need another format, contact us before ordering.
Do you ship nationwide?
We ship to the address you provide at checkout. Shipping cost is included in your quote when applicable.
Browse the gallery or start an order.