Privacy Policy
Last updated: April 21, 2026
1. Introduction
Inno Print Farm (“we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and 3D printing on-demand service (“Service”).
2. Data we collect
We may collect: (a) account information (name, email, password hash); (b) contact and shipping details (phone, address) for quotes and orders; (c) order and payment-related data (e.g. order history, payment status); (d) files you upload (3D models) and related choices (materials, infill); (e) technical data such as IP address and browser type when you use the site.
3. How we use your data
We use your data to: provide and operate the Service; process orders and send quotes and confirmations; communicate with you (e.g. order status, support); improve our service and security; and comply with legal obligations. We do not sell your personal data to third parties for marketing.
4. Sharing and third parties
We may share data with: payment processors (e.g. Stripe) to complete payments; cloud and hosting providers that store or process data on our behalf; and shipping or logistics partners as needed to fulfill orders. These parties are required to protect your data and use it only for the purposes we specify. We may disclose data when required by law or to protect our rights and safety.
5. Security and retention
We use reasonable technical and organizational measures to protect your data (e.g. encryption, access controls). We retain your data for as long as needed to provide the Service, handle disputes, and meet legal requirements. You may request deletion of your account and associated data subject to applicable law.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. To exercise these rights, contact us using the details on the Inno Print Farm website. You may also have the right to lodge a complaint with a supervisory authority.
7. Cookies and similar technologies
We use cookies and similar technologies for essential site operation (e.g. authentication, preferences) and to improve our service. You can adjust your browser settings to limit or block cookies; some features may not work correctly if you disable them.
8. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when we do. We encourage you to review this page periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related questions or requests, contact us through the contact information provided on the Inno Print Farm website.